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INTERNATIONAL
TRADE
The
economic theory of comparative advantage states that each
country of the world should specialise in the production
of goods that it can most efficiently provide, which should
encourage unrestricted international trade and increased
global efficiency.
This is perhaps an idealistic view because many countries,
for a variety of political and economic reasons, erect barriers
to the free movement of goods and services between other
nations. Agreements are formed which encourage free trade
within defined geographical regions.
The
European Union is a prime example of a free trade zone.
Many of the regulatory barriers, which used to make business
dealings with other European countries difficult, have now
been removed in order to stimulate cross border trade. The
only remaining barrier to success within the EU is that
of language.
One
principal reason that has spurred a number of UK companies
to enter into EU trading is because UK markets are now legitimately
opened up to all EU countries. The only way for them to
significantly increase their market share is to enter other
EU markets.
However,
without an effective multilingual marketing campaign the
efforts can be largely ineffective. The majority of our
work tends to focus on opening up the European market for
British based organisations, but many businesses have reservations
about marketing themselves in this way. Most can see the
potential gains from such a move, but are concerned that
they are going to be overrun with enquiries from overseas,
and that they have limited in-house language skills to deal
with that.
However,
the point of multilingual marketing is not so that you can
do business with foreign clients is their language, but
is about bringing overseas customers to your website to
do business with you in English. The English language is
widely regarded as the international language of business,
and looks set to remain so, but people will always use their
native language to conduct initial product research. Catching
the attention of the potential buyer at this initial research
stage is crucial if you are to channel them further into
your sales funnel and convert them into customers.
People
scan text more quickly in their own language and this speeds
up the information gathering and decision making processes;
this is where multilingual information about your company
and your products gives a clear and tangible competitive
advantage. If a potential client is looking for you, then
make it easier for them to find you. People need to know
who you are and what you can offer before they take the
next steps. Once the first level of trust has been built,
people are more likely to contact you in order to take things
further, and this is where English becomes the common language.
Further
reading:
How
multilingual marketing works
Multilingual
marketing for the service industry and e-commerce
Adding
value in a competitive market
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